Frequently Asked Questions
Everything you need to know about Kylie Cosmetics.
Are Kylie Cosmetics products vegan and cruelty-free?
Yes, all Kylie Cosmetics products are 100% vegan and cruelty-free. We do not test on animals, nor do we use any animal-derived ingredients in our formulas.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing your tracking number. You can use this number on the carrier's website to monitor your delivery status.
What is your return policy?
Due to the nature of our products and for hygiene reasons, all sales are final. We do not offer returns or exchanges except in the case of damaged or defective items.
Do you ship internationally?
Yes, we ship to most countries worldwide. Please note that international orders may be subject to customs fees, duties, and taxes which are the responsibility of the customer.
How often do you restock products?
Restock dates vary depending on the product. We recommend signing up for our newsletter and following our social media channels to receive real-time updates on product availability.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Therefore, we are unable to cancel or make changes to an order once it has been confirmed.